Eclipse Analytics gives public safety stakeholders on-demand access to the insights and actionable intelligence they need to improve efficiency, solve challenges, and manage agency performance.

As communities embrace Next Generation (NG911) solutions, comprehensive data, robust reporting, and actionable analytics give them the information they need to increase Emergency Communication Center (ECC) and Public Safety Answering Point (PSAP) effectiveness.  

With Eclipse Analytics, agencies are accessing 911 call data, including near real-time and historical insights, to help them make smarter, data-backed decisions, reduce the reliance on inconsistent information and improve operational efficiencies by eliminating manual efforts associated with aggregating data across agencies. 

Download our best practices guide to learn how to get the most of out of Eclipse Analytics. 

Insights from Eclipse Analytics enable you to:  

• Monitor and manage performance across PSAPs and ECCs  
• Better plan and forecast for resources and staffing  
• Inform budgets and funding based on facts and key trends 
• Make optimizations and improvements in call routing 
• Support investigations with access to historical call data and information