Live video from a 911 caller’s phone gave a Sullivan County telecommunicator the critical insight needed to guide life-saving care for a 7-month-old baby — before EMS even arrived.
When a panicked father called 911 to report his infant was unresponsive after being submerged in water, a Sullivan County, TN telecommunicator acted quickly. Using RapidDeploy’s RapidVideo technology, she initiated a secure one-way video call to assess the situation directly — and take immediate action.
Learn how RapidDeploy’s RapidVideo helped to empower a first responder with real-time situational awareness to assist in saving a life.
Situational Awareness.
RapidVideo helps telecommunicators see what a caller sees to provide life-saving support.
Faster Decision-Making.
Live video allows for faster decisions before EMS arrives on scene.
Seamless Integration.
RapidVideo, integrated within the Radius Mapping platform, provides secure, easy video initiation.
The benefits Radius Mapping and RapidVideo are profound:
